Meet The Team

Salon Manager



Jenna started with Enhance in June 2016 as a receptionist. Her previous experience included working at Starbucks and gaining a Level 3 NVQ in Leadership and Management. She absolutely loves working with people and sets herself and the salon very high expectations. Her role as Salon Manager began in February 2017.

All her previous roles have been customer service based and it became apparent that this is what she wants to do for the rest of her career. She gained brilliant experience and knowledge of what it takes to be a good manager through previous job roles, and aims for this through everything she does. Her organisational skills also work in favour and planning is what makes Enhance up to date and current. She loves her job and is available for any questions you may have.

Jenna has the perfect team of therapists and practitioners to help deliver the high-end treatment and experience their clients get at Enhance Aesthetics & Beauty.

Guest Relations


Caroline joined the team in January 2017 wanting a change of career. She has always had a passion and interest for beauty and is very eager to gain experience and knowledge within the industry. Having years of experience in Customer Service she enjoys delivering a service above and beyond expectations. Caroline is your first point of contact at the salon, ready to assist in booking your treatments, answer any questions you may have and be a friendly face to welcome you with from the moment your ‘Enhance’ experience begins.


Kate has over five years experience within beauty plus having worked at the front of house accommodating numerous A-list celebrities in some of Kent’s top spas.
She prides herself on excellent customer service and dealing with clients in a truly professional manner. Her friendly and open demeanour creates a comfortable environment for all clients and ensures a trustworthy and loyal relationship. Kate has a wide range of knowledge and is ready to answer any of your queries or concerns. Kate is one of our two First Aiders on site.

Beauty Therapists

Hannah F

Hannah has been working in the beauty industry since 2007. Her experience includes working in some of Surrey’s most exclusive Salons.

Hannah is qualified at NVQ Level 2 and 3 in Beauty Therapy which covers area’s such as Indian head massage, female advanced waxing, manicure, pedicures and facials (including CACI). She also has a wide range of knowledge and training in Espa products & treatments. Hannah is also a Qualified Novalash Individual Eyelash Extensions technician.

Hannah prides herself on providing excellent customer service, attention to detail and ensuring your comfort throughout your treatment. With 10 years Beauty experience, she can provide extensive aftercare and product advice and is always happy to answer any questions you have about the extensive range of treatments we offer.

Hannah H

Hannah has been working in the beauty industry for over 20 years. She holds a CIBTAC with Merit diploma and a CIDESCO diploma in advanced treatments.

Within this time, she has had the opportunity to work in various salons across Kent and Sussex. This has helped her build up a huge amount of experience and knowledge within beauty, using products including Dermalogica, Decleor and Espa.

Hannah prides herself on excellent customer service, and dealing with clients in a truly professional manner. As a perfectionist, Hannah makes sure to deliver the best possible outcome for all her clients (and always goes the extra mile) She has a keen passion for nails, nail art and creating perfect eyebrows.

She has also got qualifications in Russian Volume Eyelash Extensions and Hard Gel Nail Extensions.

Hannah absolutely loves what she does and this shows in her attitude towards work. He passion for learning (even after all this time) makes her a truly wonderful therapist to both have and work with.


Laura has been working in the beauty industry since 2012. During this time, she has had experience at many local spas as well as working in London. She is qualified in NVQ level 2 & 3 in beauty therapy and has also gained professional certification in many top beauty brands such as Guinot. She has also covered aspects of beauty from manicures, waxing and tinting to massages and facials. After gaining many qualifications with skin care brands, Laura has developed a real passion for specialised facial treatments, this including CACI and ESPA.

Laura will strive to go that extra mile to meet her client’s needs and will ensure that you have the most enjoyable experience possible at the spa. She can also create a very calm environment where you can relax and the get best from your treatments.

A well-presented, articulate and capable beauty therapist with a proven ability to provide the necessary customer service to ensure complete satisfaction.
Laura is able to carry out a variety of treatments with confidence and competence on you to help you look and feel your best.


Vicki is a fantastic therapist who is Level 3 qualified and has worked in the beauty industry for over 3 years. The experience gained has come from various salons around West Sussex with a wide variety of brands including ESPA, Guinot, OPI and many more.

Beauty therapy is something Vicki has a real passion for which seems to grow each day. She loves learning and improving to be the best at what she does. Vicki has a brilliant way of making the client relax and unwind with her brilliant client relational skills. She also performs treatments including intimate waxing, LVL and microdermabrasion. Vicki is one of our two first aiders on site.


Ellie has been working in the Beauty Industry for 3 years. She has experience working at top salons and spa’s around Kent. She is qualified in NVQ Level 2 & 3 in Beauty Therapy and gained experience and training in many top brands including Dermologica and Caci facials.  She has also covered aspects of beauty from manicures, waxing and tinting to massages and facials.

Ellie has a fantastic ability to gain trust and loyalty from her clients through her professional manner, plus her bubbly and chatty personality. She creates a beautiful environment for client to sit back and enjoy whilst getting the most from their treatment.

She is a well presented, knowledgeable and capable of providing the necessary customer service to ensure complete satisfaction. Ellie will strive to go that extra mile to meet her client’s needs and will ensure that you have the most enjoyable experience possible at Enhance Aesthetics & Beauty.



Becca has been in the beauty industry since 2004, gaining CIBTAC and Cidesco qualifications at Champneys International Beauty school. Since then Becca has worked in top spa’s salons and has worked independently for 5 years before joining the Enhance team. Becca is very friendly and attentive. She is passionate about all aspects of Beauty Therapy but specialises in individual Eyelash Extensions and Nail Gel.


Krasi is a very talented and ambitious nail technician who has a real passion for her job. With over 3 years’ experience she is proud to provide a high-quality service, with a big focus on creating the most relaxing and comfortable environment for her clients. She is happy to help clients reach their goals however big or small, and loves seeing her clients leaving with a big smile on their face. Krasi also has a fantastic ability to create handmade, customised, beautiful nail art designs. Her drive to learn, progress and stay up to date with the latest nail trends for her clients makes her the ‘go to technician’ for your advanced nail needs. Her qualifications include those in manicures, pedicures, hard gel nails and hard gel extensions. Krasi is known to be a perfectionist and does her best to ensure complete customer satisfaction from the initial meeting to the end result.

Advanced Laser Protection Supervisor

Claire Lewis

Claire Lewis qualified at the Steiner School of Beauty in 2002 and went on to work at senior level in spas and salons in London. Claire developed a keen interest in advanced skin care and aesthetics.

In 2007 Claire trained in IPL hair removal and skin rejuvenation before becoming a recognised specialist aesthetician using Grade 4 medical lasers and cosmeceutical skin care such as Cosmedix, Skinceuticals and Medik8 for peeling, micro needling and home care.

In 2008 Claire worked for Professor Farid on Wimpole Street where she specialised treating clients with PCOS unwanted hair. She then went on to work for the likes of leading high street chain Renew Medica.

During both these times Claire treated every skin type and nationality with lasers for hair removal , vascular and pigmentation problems and photo-rejuvenation with the Fotona XP Max ND Yag, the Cynosure Elite Alexandrite and ND Yag and the Lumenis Lightsheer Diode. She has also worked for many years removing tattoos with the Lumina QSwitch and the Quantum IPL for sun damage and thread veins on the face and body.

Claire has amazing passion and care for her work. Her experience and expertise give her clients fantastic results, with personal support along the way.



Dr Santhosh

Dr Hema Santhosh is currently a GP partner at Worthing Medical Group and fully registered with the GMC. She is a member of The Royal College of Physicians, The Royal College of General Practitioners and The British College of Aesthetic Medicine. Dr Santhosh has specialised in Dermatology and Aesthetic Medicine at Queen Mary’s University in London, and subsequently trained and worked at Harley Street. On the NHS, she has been performing minor surgery for 13 years as a GP. She now also does minor surgery for some practices under the Coastal West Sussex Commissioning Group.

Her professional experience as an Aesthetician, General Practitioner and Minor Surgeon provides Dr Santhosh with a very wide medical knowledge base. Alongside her professional experience, intuition and artistry you will be offered individualised and proven treatments. Dr Santhosh will give you honest and professional advice that puts you first all the way through the process. This will empower you to make informed choices about the treatment you want to have. Your first visit will always involve a detailed assessment of your medical background and what you are looking to achieve. Dr Santhosh ensures that the treatment, care and aftercare received is delivered through a partnership with her clients, that is built on trust.

Potential treatments include:

Injections into muscles in any area of the face to improve the appearance of moderate or even severe lines on the whole face, remedies for excessive sweating, dermal fillers as an effective treatment for deep lines and wrinkles, smoothing the contours of your face. Fillers can also be used to plump and lift cheeks, jawlines and temples and enhance lips, dealing with skin conditions such as excessive pigmentation, acne and acne scars, mesotherapy and prescriptive treatments to brighten and hydrate the skin, removal of small moles and skin tags, non-surgical face lifts.

Semi-Permanent Makeup Practitioners

 Melanie & Emma


Melanie has worked in Semi-Permanent Make-Up for over 11 years. Fed up with seeing bad procedures, hastily applied without care or talent. Her experience and contacts within the industry offered Mel the chance to handpick some talented technicians. She has chosen only those with real talent and a genuine passion for cosmetic and medical tattooing to work through the clinic. Mel’s passion for her job and enthusiasm make her very approachable and an excellent source of knowledge.

Emma is a talented, experienced technician. She has mentored and trained many other technicians within the industry. She offers over 10 years of experience combined with genuine talent. Emma offers natural, beautiful semi-permanent make-up procedures.

Together they make a wonderful team and one that will make the whole process very simple and easy to understand for their clients.


PHONE  01342 301544   /   EMAIL   /   ADDRESS  1 Whitehall Parade, London Road, East Grinstead, RH19 1AP