Meet The Team

Guest Relations


Kate has over five years experience within beauty plus having worked at the front of house accommodating numerous A-list celebrities in some of Kent’s top spas.
She prides herself on excellent customer service and dealing with clients in a truly professional manner. Her friendly and open demeanour creates a comfortable environment for all clients and ensures a trustworthy and loyal relationship. Kate has a wide range of knowledge and is ready to answer any of your queries or concerns. Kate is one of our First Aiders on site.


Jenna started with Enhance in June 2016 as a Receptionist. Her previous experience included working at Starbucks and gaining a Level 3 NVQ in leadership and management. She absolutely loves working with people and all her previous roles have been customer service based. She then took on the role as Salon Manager which began in February 2017. She gained brilliant experience and knowledge of what it takes to be a good manager through previous job roles, and aimed for this through everything she did whilst in her role. She then had a baby born in February 2018 and went off on maternity leave. She is now back part time working on reception once again. Jenna loves helping people and make the experience for clients one to remember. She is always ready to to answer any questions you might have or try help with any issues.

Beauty Therapists

Hannah H

Hannah has been working in the beauty industry for over 20 years. She holds a CIBTAC with Merit diploma and a CIDESCO diploma in advanced treatments.

Within this time, she has had the opportunity to work in various salons across Kent and Sussex. This has helped her build up a huge amount of experience and knowledge within beauty, using products including Dermalogica, Decleor and Espa.

Hannah prides herself on excellent customer service, and dealing with clients in a truly professional manner. As a perfectionist, Hannah makes sure to deliver the best possible outcome for all her clients (and always goes the extra mile) She has a keen passion for nails, nail art and creating perfect eyebrows.

She has also got qualifications in Russian Volume Eyelash Extensions and Hard Gel Nail Extensions.

Hannah absolutely loves what she does and this shows in her attitude towards work. He passion for learning (even after all this time) makes her a truly wonderful therapist to both have and work with.


Vicki is a fantastic therapist who is Level 3 qualified and has worked in the beauty industry for over 3 years. The experience gained has come from various salons around West Sussex with a wide variety of brands including ESPA, Guinot, OPI and many more.

Beauty therapy is something Vicki has a real passion for which seems to grow each day. She loves learning and improving to be the best at what she does. Vicki has a brilliant way of making the client relax and unwind with her brilliant client relational skills. She also performs treatments including intimate waxing, LVL and microdermabrasion. Vicki is one of our first aiders on site.

Additional Training includes: First Aider


Krasi is a very talented and ambitious nail technician who has a real passion for her job. With over 5 years’ experience she is proud to provide a high-quality service, with a big focus on creating the most relaxing and comfortable environment for her clients. She is happy to help clients reach their goals however big or small, and loves seeing her clients leaving with a big smile on their face. Krasi also has a fantastic ability to create handmade, customised, beautiful nail art designs. Her drive to learn, progress and stay up to date with the latest nail trends for her clients makes her the ‘go to technician’ for your advanced nail needs. Her qualifications include those in manicures, pedicures, hard gel nails and hard gel extensions. Krasi is also trained in waxing. She is known to be a perfectionist and does her best to ensure complete customer satisfaction from the initial meeting to the end result. Krasi is one of our First Aiders on site and is also specially trained to deal with infection control.


Steph is qualified in Level 2 and 3 Beauty Therapy and has been in the industry for over 9 years. She has worked at a variety of spa’s, salons and skin clinics using Elemis, Crystal Clear, Guinot, Lycon and many more professional brands. Steph is both friendly and approachable and takes pride in ensuring her clients wellbeing is maintained. She specialises in intimate waxing and facials (including advanced facials such as Caci and Microdermabrasion) but also performs deep tissue massage, pregnancy massage and LVL. Steph always takes pride in her work and absolutely loves pleasing clients with a beautiful result. Her professional approach ensures you will get the best out of every treatment you have with her.

Advanced Laser Protection Supervisor


Claire Lewis qualified at the Steiner School of Beauty in 2002 and went on to work at senior level in spas and salons in London. Claire developed a keen interest in advanced skin care and aesthetics.

In 2007 Claire trained in IPL hair removal and skin rejuvenation before becoming a recognised specialist aesthetician using Grade 4 medical lasers and cosmeceutical skin care such as Cosmedix, Skinceuticals and Medik8 for peeling, micro needling and home care.

In 2008 Claire worked for Professor Farid on Wimpole Street where she specialised treating clients with PCOS unwanted hair. She then went on to work for the likes of leading high street chain Renew Medica.

During both these times Claire treated every skin type and nationality with lasers for hair removal , vascular and pigmentation problems and photo-rejuvenation with the Fotona XP Max ND Yag, the Cynosure Elite Alexandrite and ND Yag and the Lumenis Lightsheer Diode. She has also worked for many years removing tattoos with the Lumina QSwitch and the Quantum IPL for sun damage and thread veins on the face and body.

Claire has amazing passion and care for her work. Her experience and expertise give her clients fantastic results, with personal support along the way.


Rebecca (Self-Employed)
Aesthetic Nurse Practitioner

 Rebecca is a qualified nurse practitioner and has worked in nursing for many years (over 10 years). Her background has predominantly been in emergency and trauma. However she has always had a keen interest in aesthetics having worked in beauty prior to becoming a nurse. Being a busy mum of 4 young children she finally decided it was time to give up working in trauma and focus on her other passion “making people look and feel fabulous”. She now devotes herself to being a full-time aesthetics nurse. Having had a great clinical experience in emergency, not only in the UK but in the USA, you can guarantee you will be in safe hands. You can assure an excellent service with fantastic products, creating a result you will be sure to love.

Dr Santhosh (Self-Employed)
MRCP MRCGP DSFRH DipClinDerm PGCert Aesthetic Medicine
GP Partner

Dr Hema Santhosh is currently a GP partner at Worthing Medical Group and fully registered with the GMC. She is a member of The Royal College of Physicians, The Royal College of General Practitioners and The British College of Aesthetic Medicine. Dr Santhosh has specialised in Dermatology and Aesthetic Medicine at Queen Mary’s University in London, and subsequently trained and worked at Harley Street. On the NHS, she has been performing minor surgery for 13 years as a GP. She now also does minor surgery for some practices under the Coastal West Sussex Commissioning Group.

Her professional experience as an Aesthetician, General Practitioner and Minor Surgeon provides Dr Santhosh with a very wide medical knowledge base. Alongside her professional experience, intuition and artistry you will be offered individualised and proven treatments. Dr Santhosh will give you honest and professional advice that puts you first all the way through the process. This will empower you to make informed choices about the treatment you want to have. Your first visit will always involve a detailed assessment of your medical background and what you are looking to achieve. Dr Santhosh ensures that the treatment, care and aftercare received is delivered through a partnership with her clients, that is built on trust.

Potential treatments include:

Injections into muscles in any area of the face to improve the appearance of moderate or even severe lines on the whole face, remedies for excessive sweating, dermal fillers as an effective treatment for deep lines and wrinkles, smoothing the contours of your face. Fillers can also be used to plump and lift cheeks, jawlines and temples and enhance lips, dealing with skin conditions such as excessive pigmentation, acne and acne scars, mesotherapy and prescriptive treatments to brighten and hydrate the skin, removal of small moles and skin tags, non-surgical face lifts.

Semi-Permanent Makeup Practitioners

 Melanie & Emma

Melanie has worked in Semi-Permanent Make-Up for over 11 years. Fed up with seeing bad procedures, hastily applied without care or talent. Her experience and contacts within the industry offered Mel the chance to handpick some talented technicians. She has chosen only those with real talent and a genuine passion for cosmetic and medical tattooing to work through the clinic. Mel’s passion for her job and enthusiasm make her very approachable and an excellent source of knowledge.

Emma is a talented, experienced technician. She has mentored and trained many other technicians within the industry. She offers over 10 years of experience combined with genuine talent. Emma offers natural, beautiful semi-permanent make-up procedures.

Together they make a wonderful team and one that will make the whole process very simple and easy to understand for their clients.



PHONE  01342 301544   /   EMAIL   /   ADDRESS  1 Whitehall Parade, London Road, East Grinstead, RH19 1AP